Privacy Policy
Last Updated: July 24, 2026
Privacy Policy
This Privacy Policy describes how Ross Trading Company (“Ross Trading Company,” “RTC,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, purchase products, create an account, contact us, or otherwise interact with our services, including through www.rosstradingcompany.com (the “Website”) (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to any individual who visits our Website, places an order, communicates with us, or otherwise uses our Services.
Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or operational needs. Any updates will be posted on this page with a revised Last Updated date.
We encourage you to review this Privacy Policy regularly.
Information We Collect
To provide our Services, we collect personal information from a variety of sources.
Information You Provide
When you interact with Ross Trading Company, you may provide information including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Payment information
- Order history
- Account login credentials
- Product customization details
- Messages, inquiries, reviews, or customer support communications
Providing certain information is voluntary; however, some information is necessary to complete purchases or provide requested services.
Information Collected Automatically
When you visit our Website, we may automatically collect technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- General geographic location
- Website activity
- Pages viewed
- Referring websites
- Session duration
- Clickstream information
This information helps us improve website performance and user experience.
Information from Third Parties
We may receive information from trusted third-party providers, including:
- Payment processors
- Shipping carriers
- E-commerce platforms
- Marketing providers
- Analytics services
- Fraud prevention services
How We Use Your Information
Ross Trading Company uses personal information to:
- Process and fulfill orders
- Verify payments
- Provide customer support
- Respond to inquiries
- Personalize your shopping experience
- Improve our products and website
- Send order confirmations and shipping updates
- Process returns and exchanges
- Detect and prevent fraud
- Maintain website security
- Comply with legal obligations
Marketing Communications
With your consent, we may send promotional emails, newsletters, product announcements, special offers, and marketing communications.
You may unsubscribe at any time using the unsubscribe link contained in our emails or by contacting us directly.
Cookies and Tracking Technologies
Ross Trading Company uses cookies and similar technologies to:
- Remember your preferences
- Maintain shopping cart contents
- Improve website functionality
- Measure website performance
- Analyze visitor behavior
- Provide personalized content
- Support advertising and remarketing efforts
Most browsers allow you to disable cookies; however, certain website features may not function properly if cookies are disabled.
At this time, our Website does not respond to “Do Not Track” browser requests.
Sharing Your Information
We do not sell your personal information.
We may share personal information with trusted service providers necessary to operate our business, including:
| Information | Shared With |
|---|---|
| Contact Information | Payment processors, shipping companies, customer support providers |
| Order Information | Fulfillment partners, shipping carriers |
| Website Usage Data | Analytics providers, advertising platforms |
| Fraud Prevention Data | Security providers and fraud detection services |
| Reviews and Public Content | Publicly displayed when voluntarily submitted |
These providers may only use your information to perform services on our behalf.
User Reviews and Public Content
If you voluntarily post product reviews, testimonials, photos, or other public content on our Website or social media pages, that information may be visible to the public.
Please avoid including sensitive personal information in public submissions.
Third-Party Websites
Our Website may contain links to third-party websites or services.
Ross Trading Company is not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we learn that a child has provided personal information, we will promptly delete that information.
Data Security
Ross Trading Company employs commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure.
We encourage customers to protect their account credentials and notify us immediately of any suspected unauthorized account activity.
Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer service
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our policies and agreements
When no longer needed, personal information is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your state, country, or jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Request a copy of your information
- Restrict certain processing activities
- Withdraw consent where applicable
- Opt out of marketing communications
- Appeal decisions regarding privacy requests
To exercise any applicable privacy rights, please contact us using the information below.
We may verify your identity before fulfilling your request.
Ross Trading Company will not discriminate against you for exercising your privacy rights.
International Visitors
If you access our Website from outside the United States, you understand that your information may be transferred to and processed within the United States or other jurisdictions where our service providers operate.
Where required by law, appropriate safeguards will be implemented for international data transfers.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us.
Ross Trading Company
Website: www.rosstradingcompany.com
Email: sales@rosstradingcompany.com
Data Controller
For purposes of applicable privacy laws, Ross Trading Company is the data controller responsible for the collection and processing of personal information described in this Privacy Policy, unless otherwise required by applicable law.
This version is updated specifically for Ross Trading Company, uses your new branding, is applicable to your broader e-commerce business (swimwear, gifts, drinkware, apparel, souvenirs, laser-engraved products, and other merchandise), and is written in a professional format suitable for publishing on your website.